❓ Frequently Asked Questions
fp88 FAQ — Answers to All Your Questions
From mobile gaming to deposits, withdrawals, accounts, and betting — this page has clear and detailed answers to every question that may come up while playing on fp88.
This FAQ page has been created for fp88 users so you can find the information you need quickly and easily. Below, more than twenty questions are answered across five categories — tips for playing on mobile, account management, how to deposit with bKash and Nagad, cricket betting, and the basics of slot games. If your question is not answered here, contact us via live chat or email.
Playing on Mobile
No need to worry if your connection drops — the fp88 server saves your game state. Once your internet is back, reload the site and log in again; in most cases the game will resume right where you left off. If a bet gets stuck, let the support team know — they are available 24/7.
Yes, clearing your browser cache and cookies often fixes loading issues. In Chrome, go to Settings → Privacy and Security → Clear browsing data, check "Cached images and files" and "Cookies", then clear them. After that, reopen fp88 and log in. Clearing your cache occasionally is a good habit to avoid this problem in the future.
Absolutely. fp88 is fully mobile-friendly — you can play directly in Chrome, Firefox, or any modern browser without downloading a separate app. The site automatically adjusts to your screen size, so you get the full experience even on a small screen.
Open fp88.mom in Chrome, tap the three-dot menu in the top-right corner, and select "Add to Home screen". An icon will be created that works just like an app — no separate download needed. On iOS, tap the Share button in Safari and choose "Add to Home Screen". This way you won't have to open a browser and type the URL every time.
Account & Login
On the login page, click the "Forgot password?" option and enter your registered mobile number or email. Once you receive the verification code, set a new password. If you run into trouble, contact us directly via live chat or at [email protected] — the support team is ready to help around the clock.
Common reasons for a failed login include a wrong password, Caps Lock being on, or an outdated browser cache. Clear your cache first, then try again. If you fail multiple times your account may be temporarily locked — in that case, reach out via live chat and the support team will resolve it quickly.
No. Each player is allowed only one account on fp88. If the same person has two accounts, both risk being cancelled and any bonuses may be forfeited. Use a single account to keep things fair.
Yes, fp88 can be accessed from any device. Open a browser on your new phone, go to fp88.mom, and log in with your registered details. For security, there may be a verification step the first time you log in on a new device — this is part of keeping your account safe.
Some details like your mobile number or email can be changed by you directly from Profile Settings. However, for important information like your name or date of birth, you will need support assistance. Email [email protected] or let us know via live chat — the team will process it quickly.
Deposit Questions
fp88 supports four mobile banking methods for deposits: bKash, Nagad, Rocket, and Upay. The minimum deposit for each method is ৳300. Only these four methods are currently supported — the deposit process is generally fast and secure.
Go to the cashier page and select Nagad as your deposit method. Send the payment to the fp88 Nagad number provided and enter the transaction ID in the form. The minimum deposit is ৳300. If the correct details are provided, funds are added to your account quickly.
Wait a few minutes first, as there can sometimes be a short delay. If the money still hasn't appeared, contact us via live chat or at [email protected] with your payment transaction ID and a screenshot. The support team will verify and resolve it quickly.
Select the bKash payment option on the cashier page and send money to the designated fp88 bKash number. Make sure to enter the payment reference number correctly, as it is used to identify your deposit. Deposits can be made from a minimum of ৳300.
The minimum deposit on fp88 is ৳300 — this applies to all methods: bKash, Nagad, Rocket, and Upay. For withdrawals, the minimum amount is ৳500. If you deposit ৳300 or more for the first time, you have the chance to receive a 100% welcome bonus — up to ৳20,000.
Cricket & Sports Betting
Match winner, toss winner, top run scorer, total runs (over/under), innings runs, and next wicket method are the most frequently played markets. For example, in a hypothetical Bangladesh vs India match you can also bet on markets like "Bangladesh will score 150+ runs". Each market is explained in detail on the betting page.
If a match is declared a "no result" or abandoned due to rain, weather, or any other reason, the bets on that match are generally cancelled and the staked amount is refunded. If a result is determined by the Duckworth-Lewis method, that result stands. See the rules on the betting page for specific details.
Decimal odds are a multiplier for your total return. For example: if the odds are 2.50 and you bet ৳100, you will receive ৳100 × 2.50 = ৳250 if you win (including your original stake). That means your profit is ৳150. The higher the odds, the lower the probability — but the larger the potential payout.
Yes, fp88 offers live in-play betting where odds change in real time as the match progresses. You can place a bet at any moment based on how the game is going — it makes the cricket experience more engaging. A fast connection gives you the best live betting experience.
Slot Games
In most slot games, landing a certain number of scatter symbols at the same time triggers a free spins round. During free spins no money is deducted from your balance, but the full amount of any winnings is added to your account. How many scatters are needed to trigger free spins varies by game.
Many slot games offer a demo or free-play mode where you can play with virtual credits. It is a great way to learn a new game and understand its features. However, any amount won in demo mode is not added to your real account — you need to place real bets for real rewards.
In progressive jackpot slots, a small portion of every bet is added to a shared prize pool. This pool grows gradually from the bets of various players, and when someone wins the jackpot the pool resets to zero. Jackpots of this type tend to be very large because many players are contributing to it at the same time.
Volatility is a measure of how much risk a slot game carries. Low volatility games pay out frequently but in smaller amounts, which helps keep your balance going for longer. High volatility games pay out less often, but there is a greater chance the amount will be large when they do. Which type suits you depends on your playing style and budget.
Still have questions? We are here to help.
If your question wasn't answered above, contact the fp88 support team. Chat with us directly via live chat or send an email — support is available around the clock in both Bengali and English.
Email: [email protected]
Live Chat: 24/7 — available directly from any page on the site