fp88's Complete Terms & Conditions

1 Definitions & Interpretation

The following words and phrases used in these Terms are defined below:

• "Platform" or "fp88" — refers to the fp88.mom website and all services operated under it.
• "User" or "You" — any person who has created an account on the fp88 platform or is using its services.
• "Account" — the registered profile created with a username, password, and personal information.
• "Balance" — the amount of money deposited into your account and any bonus funds legitimately earned.
• "Bonus" — welcome bonuses, cashback, or other promotional benefits offered by fp88.
• "Wagering Requirement" — the obligation to place a specified amount in bets before bonus funds can be withdrawn.
• "Services" — all gaming activities on fp88, including slot games, live casino, sports betting, poker, and fishing games.

2 Eligibility & Account Registration

2.1 Age Eligibility

fp88's services are available only to users aged 21 and above. By creating an account, you confirm that you are 21+ and legally eligible to use this platform.

2.2 Single Account Policy

Each individual may create only one account. Multiple accounts by the same person ("multi-accounting") are strictly prohibited. If multiple accounts are detected, all accounts will be closed and balances forfeited.

2.3 Accuracy of Registration Information

All information provided during account registration must be accurate, complete, and kept up to date at all times. fp88 may request the necessary documents for identity verification at any time. Failure to provide documents may result in temporary or permanent account suspension.

2.4 Closing Your Account

You may close your account at any time by contacting the fp88 support team. Please withdraw any eligible balance from your account before closing it.

3 Account Security & Responsibility

3.1 Protecting Your Login Details

It is your responsibility to keep your username and password completely confidential. Sharing your login details with any third party is prohibited. If you suspect unauthorized access to your account, notify fp88 support immediately.

3.2 Responsibility for Account Activity

You are fully responsible for all activity carried out from your account — deposits, withdrawals, and bets placed. Allowing a third party to use your account is a violation of these Terms.

3.3 Technical Security

fp88 uses SSL encryption technology to protect your personal and financial information. However, keeping yourself secure while using the internet is also part of your own responsibility.

4 Deposit & Withdrawal Policy

4.1 Accepted Payment Methods

fp88 currently supports the following payment methods:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — the digital financial service of Bangladesh Post Office.
• Rocket — Dutch-Bangla Bank's mobile banking service.
• Upay — United Commercial Bank's mobile financial service.

4.2 Minimum Deposit & Withdrawal

4.3 Withdrawal Processing Time

Approved withdrawals on fp88 are generally processed within 5 to 30 minutes. However, additional time may be required if identity verification or security checks are needed.

4.4 General Deposit & Withdrawal Conditions

• Withdrawals must be made to the same payment method used for the deposit — withdrawals to a different method may not be accepted.
• The payment method number must be registered in your own name.
• Deposits or withdrawals using a third party's account or number are prohibited.
• If a suspicious transaction is identified, fp88 reserves the right to suspend the withdrawal and conduct an investigation.
• If money laundering or fraudulent activity is proven, the balance will be forfeited and the relevant authorities will be notified.

4.5 Transaction Errors

If an incorrect deposit or withdrawal occurs due to a technical error, fp88 reserves the right to correct or reverse the amount. If you notice any suspicious transaction, notify the support team immediately.

5 Bonuses & Promotional Offers

5.1 Welcome Bonus

fp88's welcome bonus is a 100% bonus on your first deposit, up to a maximum of ৳20,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit plus bonus.

5.3 VIP Cashback Program

fp88's VIP program has four tiers. Each tier comes with a weekly cashback benefit:

• Bronze — up to 0.3% weekly cashback.
• Silver — up to 0.6% weekly cashback.
• Gold — up to 0.9% weekly cashback.
• Platinum — up to 1.2% weekly cashback.

It is possible to move up to a higher VIP tier through regular play. Details on how VIP tiers are determined can be found on your account page.

5.4 General Bonus Terms

• Each bonus offer has a specific validity period — once expired, the bonus will be cancelled.
• After claiming one bonus, wagering must be completed before activating another bonus.
• If bonus fraud or misuse is found, the bonus will be cancelled and the account will be closed.
• fp88 reserves the right to modify or cancel any bonus offer at any time.

6 Prohibited Activities

The following activities are strictly prohibited on the fp88 platform. Violation of these rules may result in account closure, balance forfeiture, and legal action:

• Creating an account using false or fake identity information.
• Creating or operating multiple accounts.
• Using automated software, bots, or scripts for gaming.
• Abusing or fraudulently exploiting bonuses or promotional offers.
• Money laundering or illegal financial activity.
• Attempting to exploit technical vulnerabilities of the platform.
• Fraudulent collusion with other users.
• Misconduct or threats toward fp88 staff.
• Conducting transactions using a third party's payment method.

7 Gaming Rules & Fair Play

7.1 Game Results

All games on fp88 are operated by Random Number Generator (RNG) technology or live dealers in real time. Game outcomes are entirely random and not predetermined.

7.2 Game Provider Terms

fp88 offers games from multiple world-class providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, NetEnt, and Ezugi. Each game is also governed by the respective provider's own rules.

7.3 Technical Errors

If a game round is left incomplete due to a technical error or connectivity issue, fp88 reserves the right to void or recalculate the result of that round. fp88's liability for losses caused by technical issues is limited.

7.4 Betting Limits

Each game has minimum and maximum betting limits displayed in the game interface. fp88 reserves the right to adjust the betting limits for any user if necessary.

8 Limitation of Liability

8.1 Service Continuity

fp88 strives to operate a reliable and secure platform. However, temporary interruptions may occur due to maintenance, technical upgrades, or unforeseen events. fp88 is not liable for such interruptions.

8.2 Third-Party Services

Payment methods (bKash, Nagad, Rocket, Upay) and game providers are third-party services. fp88 is not directly liable for any issues with their services, but will assist in resolving problems.

8.3 User's Own Responsibility

Participation in gaming activities is entirely at the user's own decision and risk. fp88 does not provide compensation for financial losses incurred through gaming.

9 Privacy & Data Protection

fp88 gives the highest priority to the protection of your personal information. Details on how we collect, store, and use your information are described in our Privacy Policy.

• Your information is protected by SSL encryption.
• Your data is not sold to third parties without your consent.
• Information may be provided to authorities when required by legal obligation.
• You can contact support to view, correct, or delete your information.

10 Responsible Gaming

fp88 strongly supports responsible gaming. Gaming addiction is a serious issue and we are committed to ensuring the well-being of our users.

• This platform is for users aged 21+ only.
• Gaming is for entertainment — do not play by taking loans or trying to recover money you have lost.
• Set deposit and betting limits for yourself.
• If you notice signs of gaming addiction, contact us immediately for support.
• Let our support team know if you want to self-exclude or take a temporary break.

For responsible gaming tools and more information, visit our Responsible Gaming page.

11 Changes & Updates to Terms

fp88 reserves the right to change, add to, or remove these terms at any time. Users will be notified by email or through the platform in the event of important changes.

Continuing to use the platform after any changes means you have accepted the updated terms. Please check this page regularly.

12 Contact & Support

For any questions or issues regarding these terms, contact the fp88 support team:

• Live Chat: Available 24 hours, 7 days — support is available in both Bengali and English.
• Email: [email protected] — send any questions or complaints.

fp88 takes all complaints and questions seriously and strives to resolve them promptly.