🛡️ Safe Gaming Commitment

fp88's Responsible Gaming Guidelines

fp88 believes gaming should always be for enjoyment. Our safe play tools, age policy, and support systems are here to keep you healthy and protected.

For 21+ only
Safe & Responsible
Gaming
Our Commitment

Let gaming be a source of joy, not anxiety

At fp88, we believe online gaming should be a healthy form of entertainment — a little relief from life's pressures, a fun time with friends. But when play gets out of control, it can cause harm. That is why we place responsible gaming at the centre of our platform.

Our platform offers powerful tools such as deposit limits, self-exclusion, time-outs, and personal activity reviews. These are not just rules — they are proof of our genuine care for you.

Remember: gambling is never a reliable way to earn money. The outcome of every game is completely random and no strategy guarantees a win. Only play with money you can afford to lose without affecting your daily life.

Safe Gaming Tools

fp88's Protection Features

Use our six core tools to keep your gaming experience in check.

Set Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a 24-hour delay, which helps prevent impulsive decisions.

Loss Limits

Set a cap on how much you can lose within a given period. Once the limit is reached, your account is automatically restricted from further gaming. This is one of the most effective methods for protecting your budget.

Time Limits and Session Controls

Set a maximum playtime for each session. When the time is up, a warning will appear and the session will end. It is a simple but powerful way to prevent spending too much time playing.

Time-Out

If you feel you need a rest, temporarily close your account for any period from 24 hours up to 6 weeks. Login is completely unavailable during the break and no promotional messages are sent.

Self-Exclusion

If gaming has become a serious problem, choose long-term self-exclusion. This option permanently deactivates your account and it cannot be reactivated under any circumstances before the set period ends.

Activity History Review

View a detailed history of your deposits, withdrawals, bets, and playing time at any point. Understanding your own patterns makes it much easier to make informed decisions.

Warning Signs

When should you be concerned?

Problem gambling does not always appear suddenly. Habits change gradually and can become harmful over time. If any of the signs below apply to you, it is time to seek help.

  • Repeatedly playing to chase money you have lost
  • Hiding your gambling from family and friends
  • Taking on debt or selling assets to cover expenses
  • Feeling restless or irritable when you cannot play
  • Neglecting work, studies, or relationships
  • Repeatedly going beyond your set budget
  • Disruption to sleep, eating, or daily routines
Healthy Gaming Rules

The golden rules of responsible play

Following these simple principles while playing on fp88 will keep gaming enjoyable at all times.

  • Play for entertainment only, not to make money
  • Set a budget in advance and stick to it strictly
  • Do not try to recover losses by placing bigger bets
  • Take regular breaks — at least 10 minutes every hour
  • Avoid playing when drinking or under emotional stress
  • Always prioritise family and social responsibilities
  • Set a time limit before each session
  • Contact fp88 support when needed — we are always here for you
Age Policy

The 21+ rule

To participate in any form of gaming activity on fp88, a member must be at least 21 years old. This is a strict rule that is not relaxed under any circumstances.

We may request proof of age during account verification. If you are aware of a minor gambling, please inform our support team — [email protected].

If there are children or teenagers in your household, use parental control software on your device and keep your login credentials secure.

Financial Limits

Deposit and withdrawal limits

The minimum deposit on fp88 is ৳300 and the minimum withdrawal is ৳500. These limits help you enjoy gaming on a small budget and avoid large losses.

You can also set your own lower limits if you choose. This gives you tighter control over your budget.

Transactions via bKash, Nagad, Rocket, and Upay are generally completed within 5–30 minutes. Our support team is always ready to help with any financial issues.

Help and Resources

Get help — you do not have to face it alone

If you are struggling, talk to someone. Use the channels below to reach fp88's support team and specialist assistance.

fp88 Live Chat

Contact our 24/7 live chat support directly. Assistance is available in both Bengali and English. Our specialist team is ready to help with any responsible gaming questions.

Email Support

For confidential help, email us at [email protected] — describe your situation in detail and we will respond with a solution.

Professional Counselling

Gambling addiction is a recognised mental health condition. If needed, seek help from a professional counsellor or mental health specialist — there is no shame in doing so.

Family Support

If a family member is struggling with a gaming problem, contact us. We can review an account on a third-party request as well.

Track Your Spending

Review your gaming spending once a month. Use fp88's account history to check whether your total spending is within your entertainment budget.

Account Security

Keep your fp88 account password strong and do not share it with anyone. Use a device lock to prevent access by minors.

Stay within your limits, enjoy the experience

Read our FAQ to learn more about responsible gaming, or contact support directly. Safe gaming starts with the right information.

Frequently Asked Questions

Questions about responsible gaming

After logging into your fp88 account, go to the Account Settings section and find the "Responsible Gaming" option. There you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. However, if you want to increase a limit, a 24-hour waiting period applies for your safety.

Yes. Once self-exclusion is activated, any funds remaining in your account will be returned to your registered payment method (bKash, Nagad, Rocket, or Upay). No fees or penalties are deducted from this process. Contact [email protected] for assistance.

Time-Out is a short break — typically from 24 hours up to a few weeks. Once the period ends, your account is automatically reactivated. Self-exclusion, on the other hand, is a long-term measure — your account cannot be reactivated in any way until the set period (such as 6 months, 1 year, or more) has fully elapsed.

No. The minimum age to open an account and participate in any gaming activity on fp88 is 21. This is our defined policy for the Bangladesh market. We may request a national ID card or other valid documents at any time to verify age.

fp88 does not provide direct mental health counselling, but we are here to support you through account restrictions, self-exclusion, and 24/7 live chat support. For serious addiction, we strongly recommend seeking professional help. Write to [email protected] and we can guide you through the next steps.

Start by talking to them calmly and try to understand the problem. Then contact [email protected] — we can assist with account matters even on a third-party request. Seeking help from a professional counsellor or mental health service can also be effective.
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