fp88's Privacy Policy

1. Introduction & Applicability

fp88 is a trusted online gaming platform operating for users in Bangladesh. This privacy policy ("Policy") applies to the fp88 website, mobile version, and all associated services. This Policy explains what information we collect from you, why we collect it, how we use that information, and what steps we take to keep your information secure.

By registering on the fp88 platform or continuing to use our services, you are considered to have read and accepted the terms of this Policy in full. If you disagree with any part of this Policy, please refrain from using our services.

2. Information We Collect

fp88 collects only the information necessary for the smooth operation of the platform, improving user experience, and ensuring security. We collect the following types of information:

2.1 Information You Provide Directly

When you create an account or contact us, we collect:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile phone number
• Preferred username and password
• National ID or passport number (when identity verification is required)
• bKash, Nagad, Rocket, or Upay mobile banking account number (for financial transactions)

2.2 Automatically Collected Information

While you use our platform, we automatically collect:

• IP address and device type
• Browser version and operating system
• Platform activity logs (login times, game history, betting activity)
• Transaction history and amounts
• User preferences and settings

2.3 Information Received from Third Parties

In some cases, we may receive relevant information about you through approved third-party services for the purpose of identity verification or fraud prevention. Such information collection is always conducted within the limits of applicable law.

3. Purpose of Using Information

fp88 uses your information only for specific and legitimate purposes. Your personal information may be used for the following reasons:

1. Account Management: To create, verify, and keep your account secure.
2. Service Delivery: To provide gaming, betting, and financial transaction services.
3. Identity Verification: To confirm the 21+ age requirement and complete the KYC process.
4. Financial Processing: To process deposit and withdrawal requests via bKash, Nagad, Rocket, and Upay.
5. Customer Support: To resolve your questions and issues and to provide 24/7 live chat support.
6. Security Assurance: To prevent fraud, money laundering, and other illegal activities.
7. Technical Improvement: To improve platform performance and user experience.
8. Legal Obligations: To comply with applicable laws and regulations.
9. Responsible Gaming: To identify potentially problematic behaviour for user protection.

4. Information Storage & Security

The security of your personal information is the highest priority for fp88. We use industry-standard security technologies.

4.1 Technical Security Measures

• SSL Encryption: All data transferred between your browser and our servers is encrypted with SSL technology, preventing anyone from intercepting the data in transit.
• Data Encryption: Stored passwords and sensitive information are secured with high-grade encryption algorithms.
• Firewall & Access Control: Our systems have multiple layers of security to prevent unauthorized access.
• Regular Security Audits: We conduct regular security audits to identify potential vulnerabilities.

4.2 Data Retention Period

We retain your information only for as long as it is necessary. Information for active accounts is kept for account management purposes. After an account is closed, information required to meet legal obligations may be retained for a specified period.

4.3 Response to a Data Breach

Should a data security breach occur for any reason, fp88 will take immediate necessary action and notify affected users as quickly as possible.

5. Sharing Information with Third Parties

fp88 does not sell your personal information to any third party for commercial purposes. However, in specific circumstances, limited information may be shared with the following parties:

5.1 Service Providers

Only the minimum necessary information is shared during the technical integration with bKash, Nagad, Rocket, and Upay for payment processing. These providers follow their own privacy policies and are obligated to handle your information in accordance with our instructions.

5.2 Game Software Providers

The minimum information required for game operation may be shared with game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft, among others.

5.3 Legal Obligations

fp88 may be required to disclose your information to comply with a court order, a lawful request from a government or regulatory authority, or applicable law.

5.4 Business Transfers

In the event of a business merger or acquisition, your information may be transferred. In such cases, we will notify you in advance.

6. Cookies & Tracking Technology

fp88 uses cookies and similar tracking technologies to improve user experience and ensure the proper functioning of the platform.

6.1 Types of Cookies

• Essential Cookies: The website cannot function properly without these. They are necessary for login sessions, security verification, and similar purposes.
• Functional Cookies: Used to remember your preferences (such as language settings).
• Analytical Cookies: Collect information to understand how users are using the site, which helps in platform improvement.

6.2 Cookie Control

You can change your preference to accept or reject cookies in your browser settings. However, disabling essential cookies may affect some key functions of the platform.

7. Your Rights

As a user of fp88, you have the following rights over your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: If your personal information is inaccurate, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your account and associated information be deleted.
• Right to Object to Processing: In some circumstances, you may object to the processing of your information.
• Right to Data Portability: You may request to receive information relating to you in a structured, readable format.
• Right to Withdraw Consent: If you have given consent to any optional data processing, you may withdraw it at any time.

To exercise any of the above rights, please contact our support team. We will process your request with the utmost care after verifying your identity appropriately.

8. Protection of Minors

fp88's services are intended only for those aged 21 and above. We do not intentionally collect any information from minors. All users must declare their age at the time of registration, and we enforce this requirement through a verification process.

If we receive information indicating that a minor has created an account on fp88, we will immediately close that account and delete all associated information.

9. Policy Changes & Updates

fp88 reserves the right to change or update this privacy policy from time to time due to business changes, technological developments, or legal requirements.

If any significant changes are made to the Policy, we will notify users by the following methods:

• Displaying a notice on the platform's homepage
• Sending a message to the registered email address
• Updating the "Last Updated" date at the top of this page

Continued use of the platform after changes are made will be considered acceptance of the updated Policy. We therefore recommend that you visit this page regularly.

10. Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact the fp88 support team:

Protecting your privacy is a core commitment of fp88. We take every concern you raise seriously and strive to resolve it with complete integrity.